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Frequently Asked Questions

When will you ship my order?

We ship orders within 1-3 business days from receiving your order. 

When will I receive my order?

2-8 business days from shipping your order.

Do you offer any discounts?

Not at this time. 

What if I need expedited shipping?

Currently we only offer ground shipping but stay tuned.

How can I track my order?

Based on the courier selected (UPS, Canpar, FedEx, Purolator), please visit there tracking page with your tracking number handy. Please note, orders may take 1-3 business days to fulfill. 

What if I need a quantity that is less than a case?

Currently we do not offer smaller quantities at this time but stay tuned.

Do you have a location I can pick up at?

Because we are a dot com company we do not offer pickups at this time. If you are in ON you can visit our parent companies locations listed Here for direct purchase 

Do you offer samples before I purchase?

Not at this time but we can assure you that our products are of the same quality as our national competitors.   

Can I place an order over the phone?

Not at this time. 

What is your return policy?

Not at this time.